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ServiceNow

Connector

Native

Beta

Resolve IT tickets faster with full company context, and even deflect them proactively, using Glean’s integration with ServiceNow.

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ServiceNow

Overview

ServiceNow powers digital workflows for IT, HR, and other internal services. By connecting it to Glean, you can find and stay current on ServiceNow articles and requests using natural language—accelerating IT operations for both employees and support staff alike

Features

Glean captures the following content:

  • Knowledge articles and attachments
  • Service Catalog

Benefits

Glean joins ServiceNow’s IT and HR knowledge, tickets, and workflows with the rest of your company’s knowledge — so you can find answers and resolve issues faster.

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