Acknowledge receipt of a customer support email

You are tasked with drafting a reply to a customer email. The goal is to acknowledge the customer's feedback and assure them that the company is working to address their concerns. Here is the customer's email:"""[[Customer email]]"""When drafting the reply, follow these guidelines:1. Begin with a polite greeting and thank the customer for their feedback.2. Acknowledge the specific issues or concerns mentioned in their email.3. Assure the customer that their feedback is valued and being taken seriously.4. Explain that the company is actively working on addressing the issues raised.Keep the tone professional, empathetic, and positive throughout the reply. The response should be concise but thorough, addressing all key points from the customer's email.