Retail & CPG
Boost retail sales and profitability with AI
Grow revenue, satisfy customers, increase margins, and improve operational efficiency with Work AI that understands your business.
Leading home goods retailer uses data to deliver better customer experiences, innovation, and growth
The challenge: With customer data and product information spread across tools and systems, employees struggled to provide superior customer experiences and to deliver new and repeat business.
~$11,000
efficiency savings per employee per year
>150%
Return on Glean investment
>85%
of employees report Glean is valuable to their jobs
Transform retail operations with data-driven AI insights
Grow revenue and CSAT
Instantly find answers distributed across data sources and leverage chat to create customer responses in your company’s tone and voice.
Drive innovation through AI insights
Analyze market data to spot trends, align products to customer needs, reduce risk, and shorten product development and deployment time.
Help employees become productive, faster
Provide real-time support and training to accelerate onboarding, boost retail team efficiency, and deliver high quality customer service.
Provide exceptional customer experiences
Deliver personalized answers with omnichannel customer context at every interaction. Empower your team with the customer, product, and operational data
Every employee can be an expert
Seamlessly train and onboard staff. New and seasonal staff quickly understand your product and customers.
Accelerate innovation and transformation
Parse reports and customer data to spot consumer trends, align product development with market needs, and reduce SKU churn.
Accelerate your e-commerce business by drafting and repurposing content
Draft, repurpose, and optimize content across all your channels, ensuring consistent messaging and tailored engagement.
Created with your retail stack in mind
Work AI for all.
Get a demo