AI is at a turning point—the reasoning capabilities of large language models (LLMs), combined with enterprise data and tools enable AI to contribute directly to real, impactful work. By empowering AI to handle work alongside humans, companies can accelerate execution, democratize insights, and fundamentally alter the innovation curve to be more competitive.
To maximize AI's potential, it is crucial to provide agents with broad access to company data. While this improves the relationship between companies and their data where more context results in benefits, it’s also resulting in growing security requirements. To prevent leaks, data permissions need to be enforced—which Glean has done from day one. However, sometimes permissions are not enough. Sensitive data can be overshared, stored incorrectly, or exceed a retention policy. Instead, it’s important to actively protect sensitive data across all enterprise applications for AI.
Today, we’re excited to announce active data and AI governance for the age of agents in the workplace. This new capability continuously scans and remediates overshared sensitive data, data shared beyond its intended scope or retention, across enterprise applications, enabling enterprises to securely adopt agents.
In this blog, we’ll share how active governance builds on Glean’s modern security framework that enforces permissions, protects data, and meets compliance requirements. We’re also introducing a new Open Security and Governance Partner Program with leaders in data and AI security, including BigID, Cisco, Palo Alto Networks, Rubrik, and Virtue AI in our initial cohort.
Unified permissions—the groundwork for data governance
Glean unites world and work data, both structured and unstructured, into a universal knowledge base to help employees and agents work smarter with AI. By connecting to 100+ business applications, Glean has full context into your company and operates as a horizontal platform across all departments.
To ensure data security, Glean builds a unified permissions framework across its entire Work AI platform— Glean Search, Glean Assistant, and Glean Agents—so users can only view data they are authorized to access in the source application. Your data and permissions are always secure, isolated, and quickly updated to maintain data security
The value of enterprise data is accelerating as employees broadly leverage AI and agents to automate work and make informed, data-driven decisions. With Glean, we’re introducing another layer of governance on top of our permissions framework that makes it easy for companies to continue their adoption of AI in a secure and compliant way—active data and AI governance.
Securing sensitive content with active governance
SaaS proliferation and data sprawl have understandably left many organizations relying on ‘security through obscurity’, a reliance on data being hard to find in order to achieve security, as their approach to permissions and retention enforcement. This has resulted in many companies with lax retention and permissions policies struggling to adopt AI at the pace needed.
With AI and LLMs seeing advancements in the span of weeks rather than years, businesses can’t afford to mire themselves in years-long endeavors to clean up their permissions and retention. With Glean, companies don’t have to choose between data security and AI in the workplace. You can define what sensitive data means to your organization, leveraging pre-defined templates, and Glean will actively govern it for you- auto-hiding sensitive data from being exposed in Glean. As a result, you can securely adopt horizontal AI agents across your entire company on all your enterprise data without engaging in time-consuming triaging of sensitive content.
Glean’s active data and AI governance provides:
Coverage that spans 100+ applications
With coverage for over 100 applications, Glean provides a platform-approach to data governance so that all employees and agents can leverage company knowledge while keeping sensitive data off limits. With universal knowledge, Glean eliminates the need to setup and maintain scans for each application. All data can be analyzed and managed in a single place.
Continuous reports with automatic remediation
Continuous reports with automatic remediation protects sensitive content from being used across Glean- Glean Search, Glean Assistant, and Glean Agents. You can also run reports on your own schedule—continuously, weekly, or one at a time.
Customizable reports for your business
With access to 100+ predefined infotypes, custom terms, and regular expressions, you have the building blocks to create comprehensive, customized reports for your business. Granular report settings, including the ability to hone in on user groups, data sources, distribution, and see sensitive data in context, helps you to safeguard company data.
Active governance at work
Glean’s active governance is already being used by leading enterprises to identify and remediate overshared content.
One of the world’s largest semiconductor and AI companies identifies overshared trade secrets with active governance
The company was able to safeguard critical trade secrets by hiding them from contractors and unauthorized employees through active monitoring of internal project names across applications and users. Now protected from oversharing data, they can use Glean-powered chatbots to enable self-service IT and HR support, enabling experts to refocus on core work by freeing them from constantly answering ad-hoc questions.
Major industrial technology company and government contractor ensures data is compliant with company policies by tracking confidential information
With active governance in place, Glean improves engineering productivity, reducing the time it takes to get up to speed on engineering projects, code, and docs, writing better code faster, and enables succession planning as 1 out of 3 of the company’s workforce moves to retire in the next five years.
Global transportation company actively remediates accidentally overshared sensitive content and continues its adoption of enterprise AI.
This transportation company was able to provide their engineers with the right context across documentation, conversations, tickets, and the code base—all while automatically remediating overshared content—enabling them to ship code faster.
Access leading AI and data security models with the Open Security and Governance Partner Program
The fast evolving AI landscape makes an open platform approach ideal, enabling customers to have their choice of cloud, LLMs, and now security and governance providers. We’re excited to introduce our initial cohort of partners- BigID, Cisco, Palo Alto Networks, Rubrik, and Virtue AI- who are innovators in data and AI security and governance.
As part of this partnership, Glean customers can choose from best-in-breed models to protect enterprise data and prevent against the next wave of AI attacks, including prompt injection and malicious code attacks. Glean’s horizontal agent platform ensures that security and governance is applied to all enterprise data along with personal, departmental and company-wide agents, enabling your entire company to embrace AI.
Scaling AI securely in the workplace
Our customers needed a way to protect accidentally overshared sensitive data from being used in enterprise AI. We responded by providing the most comprehensive coverage of sensitive data in the industry. We’re continuing to innovate on security and governance in our platform and by partnering with BigID, Cisco, Palo Alto Network, Rubrik, and Virtue AI- that’s why global enterprises rely on Glean as their work AI platform of choice.
Want to discover more about how active data and AI governance enables Glean to deliver the market’s most comprehensive work AI platform? Watch the Glean Live: Winter ‘25 launch event! If you’re looking for a way to transform the way you work with enterprise-ready Work AI and agents, sign up for a demo today.
Glean is also continuing to expand its support for active data and AI governance, with continuous reports in beta and dashboards and remediation coming soon.
