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- Seamless Integration: Glean Assistant in Microsoft Teams allows users to access their company's knowledge base directly within Teams, reducing the need to switch between applications and enhancing productivity.
- Personalized and Quick Information Retrieval: Glean provides personalized, relevant answers by understanding the organization's content and activities, enabling quick information retrieval through chat interactions in Teams.
- Enhanced Collaboration and Knowledge Management: The integration facilitates better collaboration and decision-making by making organizational knowledge easily accessible, improving knowledge management, and driving higher user adoption and engagement.
Navigating the complexities of modern workplace communication tools can be challenging, especially when it comes to finding the right information quickly. One significant issue for many employees is the need to navigate between multiple screens and applications to find the information they need. Workers often have to leave their Microsoft Teams chats or meetings to find answers to their questions, resulting in repetitive disruptions that break the flow of work and reduce productivity. Even with the introduction of Teams Copilot, users are limited to accessing information only from Microsoft applications. This limitation means that any knowledge or data stored outside of the Microsoft environment remains inaccessible, forcing employees to context switch between different platforms and tools to move their workflows forward.
Glean in Microsoft Teams addresses this by bringing our AI-powered search directly into your workspace. Simply message Glean privately or tag it in channels and group conversations to instantly access your company's knowledge base. Team members can find the information they need without switching applications, streamlining their workflow, and keeping conversations focused within Teams.
Key features
- Personalized answers: Glean utilizes its deep understanding of your organization's content, employees, and activities to provide personalized, relevant answers.
- Quick information retrieval: Employees can quickly find answers to their questions by chatting with Glean in Microsoft Teams, reducing the time spent searching through multiple sources.
- Enhanced collaboration: Organizations can use Glean to gather insights and information relevant to their projects, facilitating better collaboration and decision-making.
- View sources: After receiving an answer, users can explore the sources Glean used to compile the information by clicking on the "Show sources" button.
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Benefits
- Increased productivity: By integrating Glean into Microsoft Teams, employees can access information more efficiently, leading to increased productivity and reduced downtime.
- Improved knowledge management: Organizations can leverage Glean to ensure their knowledge base is easily accessible, up-to-date, and utilized effectively.
- User adoption and engagement: Seamless integration with a widely-used platform like Microsoft Teams can drive higher user adoption and engagement with Glean's services.
Glean in Microsoft Teams is a powerful tool that brings all your company’s knowledge to where you work, minimizing context switching between apps and helping your teams work more efficiently.
To learn more, sign up for a free demo of Glean today — if you’re already a Glean customer, learn how Glean Admins can set up this embedded experience using instructions in our help center.
