InSided

Search your Insided conversations, knowledge base, and customer feedback in Glean with our Insided integration.

InSided
Push API

Overview

InSided (now part of Gainsight) is a customer success and community platform designed to help companies build and manage online customer communities. Glean integrates with Insided to enable management teams to quickly surface community content, moderation policies, and analytics.

Features

Glean indexes InSided to capture:

  • Community and knowledge base content
  • Ideation and feedback
  • Engagement metrics

Benefits

Empower customer teams to streamline InSided management with full visibility across communities from within Glean.

Additional apps

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Engineering

Add custom data sources into Glean’s enterprise search software using our API to index application content.

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Other websites

Connect other sources of company knowledge, like your customer-facing help center or internal websites.

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Browser history

Glean can also search across workplace apps in your browser history, such as Airtable, Coda, Figma, and more.

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