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Nice CXone

Connector

Push API

Beta

Leverage Glean's connector for Nice CXone to search your single source of truth for all of your company's knowledge.

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Nice CXone

Overview

Nice CXone, formerly Mindtouch, delivers smart knowledge management to improve the experience of customers and internal teams. By connecting Glean to Nice CXone, users gain permissions-based search of the entire enterprise knowledge base.

Features

Glean indexes Nice CXone to capture:

  • All documents in the knowledge base
  • Document activity

Benefits

Enable users to search product, service, and knowledge content your organization hosts on the Nice CXone platform directly in Glean.

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