Prompt Library

Create and discover prompts that unlock more powerful ways to use Assistant.

Summarize customer feature requests

Provide a summary of the status of all Jira tickets that mentioned the specified customer in the past week. Include details such as ticket status, updates, and any relevant information.1

Support
Search

Personalize support plan for customer

Make a customer profile to help the support team give better, personalized help.

Support
Create

Acknowledge receipt of a customer support email

Draft a reply to a customer feedback email with specific guidelines.

Support
Analyze

Customer Feedback Analysis

Analyze customer feedback over the past six months, highlighting key themes, positive feedback, and areas for improvement.

Support
Analyze

Prep customer call log to input into Salesforce

Pull out required information from customer calls.

Support
Summarize

Feature status update

Provide a complete update on the status of a feature that is under development.

Support
Research

API Quick Study

Analyze a partner's API to have more informed technical conversations with customers and spot integration opportunities.

Support
Analyze

Summarize a support ticket

Summarize a support ticket and outline its status.

Support
Summarize

Create training quiz for support agents

Develop a training quiz for new support agents based on the documentation article, covering key features, functionality, common issues, customer inquiries, support procedures, and company policies.

Support
Create

Find tickets that mention error message

Research similar tickets and summarize how they were resolved and common themes.

Support
Explore
Summarize

Customer Success Training Program

Create a structured training program to equip a customer success team.

Support
Create

Resolve a customer support issue

Research how to resolve an issue using relevant help articles, conversations, and support tickets

Support
Explore

Analyze customer support tickets

Analyze trends across customer support tickets.

Support
Analyze

Customer Success Plan Review

Review customer success plan, ensure it is on track, and help make necessary adjustments to achieve goals.

Support
Create