Provide a summary of the status of all Jira tickets that mentioned the specified customer in the past week. Include details such as ticket status, updates, and any relevant information.1
Make a customer profile to help the support team give better, personalized help.
Draft a reply to a customer feedback email with specific guidelines.
Analyze customer feedback over the past six months, highlighting key themes, positive feedback, and areas for improvement.
Pull out required information from customer calls.
Provide a complete update on the status of a feature that is under development.
Analyze a partner's API to have more informed technical conversations with customers and spot integration opportunities.
Summarize a support ticket and outline its status.
Develop a training quiz for new support agents based on the documentation article, covering key features, functionality, common issues, customer inquiries, support procedures, and company policies.
Research similar tickets and summarize how they were resolved and common themes.
Create a structured training program to equip a customer success team.
Research how to resolve an issue using relevant help articles, conversations, and support tickets
Analyze trends across customer support tickets.
Review customer success plan, ensure it is on track, and help make necessary adjustments to achieve goals.